Due to the nature of our made to order products and business model, we do not carry inventory and do not accept returns, except for printing/embroidery errors or product defects.
We truly hope that you enjoy your purchase, and so if it doesn’t work out, we’d like to understand what went wrong.
Please contact us within 30 days of your purchase, and include a clear photo of the printing/embroidery error or product defect.
Please do not mail back a return unless we’ve confirmed printing/embroidery error or product defect, and instructed to do so.
The buyer is responsible for all return shipping costs.
You can find the return address printed on your shipment package. If you can’t find the original packaging, contact us for return details.
Returned items will be inspected within a reasonable time and must be in new unused/unworn/unwashed condition before your refund or reprint is processed.
If the product is not in new condition you can either pay to have it shipped back, or we will donate it to charity.
Exchanges / Reprints
Due to the nature of our made to order products, we do not carry inventory and do not offer size exchanges.
If there was a printing/embroidery error or product defect, please contact us within 30 days of purchase with a clear photo of the issue.
Once we’ve confirmed the error or defect, we will initiate a reprint and cover the full cost including shipping.
Returned Due to Wrong Address
If the address is wrong or missing any details, the courier will send the package back to our fulfillment partner.
You will have to pay for reshipping after you send us a corrected or new address.
Please email a corrected or new shipping address within 15 days. Otherwise your order will be donated to charity at that time.