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FAQ

If you have a question not covered below, there are many ways to contact us. We’ll get back to you as soon as we can help.

Products

Size Guide

100% combed and ring-spun cotton tees (in inches):

XSSMLXL2XL3XL
Chest16 1/2182022242628
Body Length27282930313233

Ordering

Order Confirmations

You will receive an email to notify you that your order was successfully processed. If you do not receive, please check your spam folder and white-list it for future notifications. Contact us if you can’t find and we will resend your confirmation.

Payments

Price Adjustments

If an item is marked down within two weeks from your order date, let us know and you’ll receive a WRDMRK credit for the difference. Price adjustments aren’t effective during sales events including Black Friday weekend, Cyber Monday, and other events.

Accepted Payments

We accept Visa, MasterCard, American Express, Discover and JCB. Your credit card info is never stored on our servers.

Shipping

Shipping Prices

Shipping prices vary by weight and location. Many shirts are a flat fee, and that flat fee goes up depending on the number of shirts ordered.

Bulk Shipping Discounts

We do not offer bulk shipping discounts. But the more shirts ordered, the lower the shipping price per shirt will be because of our flat fee structure. If you have a particularly large custom order, let us know and we will see how we can best accommodate.

Processing Time

Processing of your order takes around 3 business days for most orders. Once processed it is immediately shipped from our fulfillment provider.

Shipping Time

Shipping varies by location but takes 2-5 business days for most orders in the U.S.

Shipment Tracking

When possible, you will receive a notification email with your shipment tracking details.

Returns

Return Policy

If you aren’t satisfied with your purchase for any reason at all, return it within 30 days in its original condition, and we’ll refund the full purchase amount.

It’s as simple as that.

We hope you enjoy your purchase, but if it doesn’t work out, we’ll take care of it.

Exchanges

Please order an exchange by filling out the Exchange Form. Then, follow the directions below to return your items. The replacement item(s) will be shipped with no shipping fee.

Returns

If you need to make a return, find the return address printed on your shipment package. If you can’t find the original packaging, please contact us for return details.

Upon receipt, we will deduct the following from your return credit: $7 for one item or $9 for two or more items (no deduction for shipping errors; additional $3 deduction for AK & HI). Fasten the return label securely to the return package and drop it off at any US Post Office Mailbox.

You can track your return as it makes its way back to our Returns Center by using our Orders Status page.

The WRDMRK Happiness Guarantee

If for any reason you are not satisfied with your purchase, please return your item(s) within 30 days, and we will refund or replace your items. We value your happiness.

Account

You can checkout with or without an account. By creating an account, you have more opportunities for future exclusive discounts, and the checkout process will be quicker and easier for future purchases.

Once you have an account, you will be able to view your recent orders, change your saved address or default payment method and edit other account details.

Account Requirements

We need an email address in order to authenticate your account. You will need to set a password to be set as well.

We allow you to save a reference to a card, but we do not store full credit card numbers on our servers.

New Password

If you need a password to be reset please visit the password reset page. If you have any other account issues, let us know and we will help you out.

Notification Management

If you’d like to opt-out of any email communications, you should see an unsubscribe link in your email that you’d like to stop receiving. If you have any issues, please just let us know.